Showing Signal
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Setup Guide~10 min

From Zero to Automated in 10 Minutes

This guide walks you through connecting ShowingTime, mapping your CRM fields, and configuring your first follow-up sequence — step by step.

1
Connect ShowingTime
2
Map CRM Fields
3
Configure Sequences
4
Watch It Run
⚡
Before you start
· An active ShowingTime account (any plan)· Admin access to your CRM (Follow Up Boss, kvCORE, or HubSpot)· Your Showing Signal account — pick a plan if you haven't yet
1

Connect ShowingTime

Showing Signal reads your ShowingTime event stream via a credential-based authorization — no API developer key required on your end.

a
In your Showing Signal dashboard, go to Connections → ShowingTime.
b
Enter your ShowingTime login email and password. These are stored encrypted and used only to read your event feed.
c
Click Verify Connection. Showing Signal will confirm it can read your upcoming showings and you'll see a green "Connected" status.
ℹ
Why we need this: ShowingTime doesn't offer a public webhook. Showing Signal uses a secure polling connection to your account's event feed — your credentials are encrypted at rest and never shared.
2

Map Your CRM Fields

Tell Showing Signal where to write showing data in your CRM. Supported at launch: Follow Up Boss, kvCORE, and HubSpot.

a
Go to Connections → CRM. Select your CRM from the list (Follow Up Boss, kvCORE, or HubSpot).
b
Paste in your CRM API key. Each CRM has a direct link to where to find it — click the "Where do I find this?" hint next to the field.
c
Review the default field map. Drag rows to remap any ShowingTime field to a different CRM property, including custom fields you've created.
Example field mapping — Follow Up Boss
showingtime.buyer_name     → fub.contact.full_name
showingtime.property_address → fub.deal.address
showingtime.showing_time     → fub.deal.custom_field_showing_dt
showingtime.agent_id         → fub.contact.assigned_agent
3

Configure Your Sequences

Set the timing, channel, and message content for every follow-up. The default sequence below fires for every confirmed showing — you can edit, clone, or add sequences anytime.

T+3 hrs
Email
Feedback request email with a one-click response form. Response updates your CRM deal stage automatically.
T+24 hrs
Email
Nurture follow-up if no response received. Optionally attach a comparable listing.
T+3 days
Email
Long-tail nurture: market update or new listing alert based on buyer's saved search criteria.
Cancellation handling: If a showing is cancelled or rescheduled, Showing Signal automatically pauses or re-anchors every queued step — nothing fires for a showing that didn't happen.
4

Watch It Run

Once a sequence is active, every confirmed showing in ShowingTime becomes a live workflow. Your dashboard shows each event in real time.

📋
Event log
Every showing trigger and workflow step logged in real time with timestamps.
✉️
Delivery status
See exactly when each email was delivered or bounced.
📊
Response tracking
Buyer feedback responses and deal stage changes surface here as they arrive.
⚙️
Sequence editor
Adjust timing, copy, or channel for any step without pausing active workflows.
// Live event log — what you'll see in your dashboard
14:30:02showing.confirmed — buyer_id: cxt_2847 — 1402 Elm Street
14:30:03crm.contact.updated — deal_stage: "Showing Scheduled"
17:30:05email.sent — feedback_request — awaiting response

You're set. Every showing is now covered.

Questions mid-setup? Email support@thdstack.com — real humans, fast replies.

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